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Hospitality Services


Technology and Sustainable Tourism
From efficient resource use to better visitor management, the intersection of technology and sustainability presents important opportunities for…
Footprint Management for Hotels
TrainingAid is working with HRS to support the Green Stay Initiative, which support hotels with environmental footprint metrics and transparent…
Professional Skills and Innovation
A key part of the World Tourism Day 2022 theme “Rethinking Tourism” is putting people at the center of discussions around the future of our industry…
Tourism's Impact Beyond Travel Experiences
Ideas and Insights
As the industry continues on its slow and uneven paths of recovery, we would like to share some examples and stories of the positive impacts that…
Sustainability Training for Hospitality and Tourism Employees
Thoughts on Training
(Updated Aug 9th, 2022) TrainingAid case study on sustainability training for tourism and hospitality employees, published as part of "Sustainability…
Sustainable Hotel Supply Chain Management
Ideas and Insights
(Updated Oct 2nd, 2022) Getting stakeholder buy-ins, effectively managing supply chain relationships, and communicating to stakeholders about…


Guide to Inclusive Experiences: Inclusive Guide Case Study
Case Study
Co-founded by Denver, Colorado-based entrepreneurs Crystal Egli and Parker McMullen Bushman, Inclusive Guide is an online community listing safe and…
Sustainable Tourism Recovery Lessons: Binna Burra Lodge
Case Study
Binna Burra Lodge (Lamington National Park, Australia) offers lessons on sustainable tourism recovery, from its experience recovering from wildfire…